PCHF SCANS
System Scans
Copyright 2014   •   All Rights reserved   •   E-Mail: jan@janwright.co.uk

Please download Adware cleaner from the link below.
http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner
Save it to your desktop.
Right click run as admin.
Hit the scan button.
Allow completion.
Make sure all items are ticked.
Hit the clean button.
Even if no items are displayed to be ticked hit the clean button anyway.
The machine will reboot this is normal.
Post the log in your next reply.




Please download MINITOOLBOX and run it.
http://www.bleepingcomputer.com/download/minitoolbox/dl/65/

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and post the result.




Please download the wireless test tool from

http://www.crewetown.co.uk/wireless.exe

Very important you right click and choose  run as admin post results


 

Please download and save FRST 64bit or FRST 32 bit to your Desktop.


http://download.bleepingcomputer.com/farbar/FRST.exe

http://download.bleepingcomputer.com/farbar/FRST64.exe

Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.

Make sure that Addition option is checked.
Press Scan button.
It will produce a log called FRST.txt in the same directory the tool is run from.
Please copy and paste log back .
The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe).


 

Disable your antivirus prior to the scan!!
Download z o e k . e x e version 5.0.0.0

Save the file to your desktop.
Right click Zoek.exe and run as administrator.
Copy and the items below and paste them into Zoek.


createsrpoint;
emptyfolderscheck;delete
emptyclsid;
emptyalltemp;
ipconfig /flushdns;b
ResetHosts;
iedefaults;
autoclean;
chrdefaults;
ffdefaults;
reset chrome;
resetieproxy;

Now hit the run script button.
The log will appear after a reboot, a
lso you can find it on the C: drive.
Post the log in your next reply.


Download the eScanAV Anti-Virus Toolkit (MWAV)
http://www.escanav.com/english/conte...dwn&type=alter
Save the file to your desktop.
Right click run as administrator.
A new icon will appear on your desktop.
Right click run as administrator on new icon.
Click on the update tab.

Once you have updated the program, make sure the settings are the same as the picture below.

Once you have made sure the settings match the picture, hit the Scan & Clean button.
Upon scan completion, click View Log.

Copy and paste entire log into your next reply.
Note: Reboot if needed to remove infections.

 


Step 4: Adware Removal Tool.

Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.



Hit Ok.



Hit next make sure to leave all items checked, for removal.




The Program will close all open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete, then OK again to finish up. Post log generated by tool.


 

Please do ALL the Scans and Post the results